Sephora Stage Experience Lead

Employment
Full-Time
Seniority
Supervisor
Compensation
$20.80–24.45/hour
Posted
Aug 15, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Stage Experience Lead position in Winnipeg, MB. Full-time role managing sales floor operations and team performance. CAD $20.80–$24.45/hr.

Role & Responsibilities

  • Oversee all sales floor departments within the assigned Sephora location, ensuring proper execution of the company's selling model
  • Ensure all team members provide outstanding client service and support timely response to client feedback per department
  • Coach and manage team performance, delivering timely feedback for improvement and conducting regular check-ins with direct reports
  • Support all client-facing staff in proper training and utilization of Client Interactive Technology
  • Coordinate and support in-store events to achieve store goals and address client needs
  • Demonstrate strong understanding of store sales performance and identify business opportunities to drive entrepreneurial initiatives
  • Partner with direct manager to action client-related issues through company feedback channels

Qualifications

  • 1–3 years' experience in a similar leadership role at a high-volume retail store or equivalent internal experience
  • Proven ability to attract and identify talented store leaders who can train and develop team members
  • Excellent verbal and written communication skills with ability to influence business partners at all levels
  • Strong understanding of retail sales dynamics and performance metrics

Skills

Sephora selling model execution Client service management Team leadership and coaching Client Interactive Technology Sales performance analysis Event coordination Feedback management Performance management

Experience

Minimum 1–3 years of experience in a comparable leadership role at a similar-volume retail store, or equivalent internal experience within the beauty or selective retail sector.

Education

High school diploma or equivalent required; post-secondary education in retail management, business, or a related field is preferred.

Workplace

The successful candidate will be located in Winnipeg, Manitoba, Canada.

Compensation

The base compensation for this position ranges from CAD 20.80 to CAD 24.45 per hour.

Benefits

Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager, Client Experience», «Store Operations Lead», «Sales Floor Manager», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Stage Experience Lead

Winnipeg, Canada

Continue to the application.