Sephora Stage Experience Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20.80–24.45/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 3, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Stage Experience Lead in Winnipeg, Canada to oversee sales floor operations and drive client service excellence in a dynamic beauty retail environment.
Role & Responsibilities
- Oversee all sales floor departments and ensure proper execution of Sephora's selling model across assigned areas
- Coach team members on performance management, providing timely feedback for improvement and conducting regular check-ins with direct reports
- Support timely response to all client feedback per department and partner with direct manager to action client-related issues through service hotline or direct client feedback
- Train and support the sales team in proper use of Client Interactive Technology and innovative selling tools
- Manage in-store events to achieve store goals and meet client needs
- Demonstrate strong understanding of store sales performance and identify business opportunities to drive entrepreneurial growth
Qualifications
- One to three years' experience in a similar leadership role at a similar volume store or equivalent internal retail experience
- Proven ability to attract, identify, and develop talented store leaders who can train and coach teams to drive sales
- Excellent verbal and written communication skills with ability to influence business partners at all levels
- Strong understanding of retail sales performance metrics and business development
Skills
Experience
Minimum three years in a similar supervisory or leadership role at a comparable retail volume location, or equivalent internal experience within a beauty or specialty retail environment.
Education
High school diploma or equivalent; additional retail management certification or training is an asset.
Workplace
The successful candidate will be located in Winnipeg, Manitoba, Canada.
Compensation
The base compensation for this position ranges from CAD 20.80 to CAD 24.45 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Experience Team Lead», «Client Experience Supervisor», «Floor Operations Lead», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.