Sephora Stage Experience Lead

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 4, 2026

Join Sephora in Surrey, Canada as a Stage Experience Lead. Oversee sales departments, ensure client service excellence, and support training initiatives.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive work environment, fostering growth and development in the beauty industry. The company is dedicated to providing exceptional client experiences and values diversity, creativity, and collaboration among its team members.

Role & Responsibilities

  • Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
  • Ensure team members execute Sephora’s selling model and provide outstanding client service.
  • Respond to client feedback and address client-related issues in a timely manner.
  • Support training in Client Interactive Technology for all sales staff.
  • Assist in managing in-store events to achieve store goals and meet client needs.
  • Coach and provide feedback for performance improvement within the assigned area.
  • Participate in regular check-ins with direct reports to assess performance.
  • Demonstrate understanding of the store’s sales performance and identify business opportunities.

Qualifications

  • One to three years of experience in a similar role or equivalent internal experience.

Skills

Excellent verbal and written communication skills. Ability to influence business partners at all levels. Proven ability to attract and develop talented store leaders. Strong understanding of sales performance and business opportunities.

Experience

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Workplace

The role is situated in Surrey, British Columbia, Canada. Within British Columbia, Cerulean currently features 71 open roles, including 2 recent additions. Across Canada, Cerulean lists 217 open roles — 12 of them newly added.

Compensation

Compensation ranges between CAD$22.85 - CAD$28.55 per hour, with potential performance-based bonuses.

Benefits

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Culture

Sephora Canada fosters a culture of innovation, inclusivity, and excellence. The company is committed to providing reasonable accommodation to applicants with disabilities and values transparency and efficiency in its recruitment process, utilizing AI technologies for initial application screening.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.