Sephora Stage Experience Lead
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Join Sephora in St. Bruno-de-Montarvi, Canada as a Stage Experience Lead. Oversee sales departments and ensure client service excellence. Competitive salary and benefits.
Overview
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers dynamic career opportunities within a vibrant and inclusive work environment, fostering professional growth and development in the beauty industry.
Role & Responsibilities
- Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
- Ensure team members execute Sephora’s selling model and provide exemplary client service.
- Support timely responses to client feedback and manage client-related issues.
- Facilitate training in Client Interactive Technology for all sales staff.
- Assist in the management of in-store events to meet store goals and client needs.
- Coach team members on performance management and provide timely feedback.
- Demonstrate understanding of sales performance and identify business opportunities.
Qualifications
- 1 to 3 years of experience in a similar role or equivalent internal experience.
- Proven ability to create and develop high-performing teams.
- Strong verbal and written communication skills.
Skills
Experience
Minimum of 3 years in a similar role within a comparable volume store or equivalent internal experience.
Workplace
The role is situated in Saint-Bruno-de-Montarville, Quebec, Canada. Within Quebec, Cerulean currently features 46 open roles. Across Canada, Cerulean lists 217 open roles — 12 of them newly added.
Compensation
Compensation ranges between CAD$21.10 - CAD$26.40 per hour, with eligibility for performance-based bonuses.
Benefits
Competitive benefits program, performance-based bonus opportunities, and comprehensive learning and development initiatives.
Culture
Sephora Canada fosters an inclusive culture that values diversity and innovation. The company is committed to providing reasonable accommodations to applicants with disabilities and utilizes AI technologies to enhance the recruitment process.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.