Sephora Stage Experience Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22.20–26.10/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 10, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Stage Experience Lead at Sephora, Ottawa. Full-time retail leadership role overseeing sales floors. CAD$22.20–$26.10/hr.
Role & Responsibilities
- Oversee all sales floor departments and ensure proper execution of Sephora's selling model by team members
- Provide responsive support to client feedback and work with management to resolve client-related issues
- Ensure all sales associates receive proper training in Client Interactive Technology and related tools
- Manage and support in-store events to enhance client experience and achieve sales objectives
- Coach team members on performance management and deliver timely feedback for continuous improvement
- Conduct regular check-ins with direct reports to monitor development and engagement
- Analyze store sales performance and identify business opportunities to drive growth
Qualifications
- One to three years of experience in a similar supervisory or assistant manager role at a similar-volume retail location
- Proven ability to attract, identify, and develop talented store leaders
- Excellent verbal and written communication skills with the ability to influence stakeholders at all levels
- Demonstrated capability to create cohesive teams that drive sales and deliver outstanding client service
- Strong understanding of retail operations, sales performance metrics, and business development
Skills
Experience
Minimum one to three years of experience in a similar supervisory or assistant manager role at a similar volume store or equivalent internal experience within the luxury retail or beauty sector.
Education
Not specified
Workplace
The role is situated in Ottawa, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 22.20 to CAD 26.10 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager, Client Experience», «Client Experience Supervisor», «Sales Floor Manager», «Department Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.