Sephora Stage Experience Lead

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 13, 2026

Join Sephora in Ottawa as a Stage Experience Lead. Oversee sales departments, ensure client service excellence, and support team development. Competitive compensation and benefits.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is renowned for its luxury goods and exceptional service. As an employer, Sephora is committed to fostering an inclusive and innovative work environment, offering employees opportunities for growth and development within the company.

Role & Responsibilities

  • Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
  • Ensure team members execute Sephora’s selling model and provide outstanding client service.
  • Respond to client feedback and partner with management to address client-related issues.
  • Support training in Client Interactive Technology for all sales staff.
  • Assist in managing in-store events to meet store and client goals.
  • Coach and provide feedback to team members on performance and development.
  • Demonstrate understanding of store sales performance and identify business opportunities.

Qualifications

  • 1-3 years of experience in a similar role at a high-volume store or equivalent internal experience.

Skills

Excellent verbal and written communication skills. Ability to influence business partners at all levels. Proven ability to attract and develop talented store leaders.

Experience

Minimum of 3 years in a similar role or equivalent internal experience.

Workplace

The role is situated in Ottawa, Canada. There are currently 5 open positions in Ottawa on Cerulean. Across Canada, Cerulean lists 212 open roles — 8 of them newly added.

Compensation

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential for performance-based bonuses.

Benefits

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Culture

Sephora Canada prides itself on a culture of inclusivity, innovation, and excellence in client service. The company is dedicated to supporting its employees through comprehensive training and development programs, fostering an environment where creativity and entrepreneurial spirit are encouraged.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.