Sephora Stage Experience Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22.20–26.10/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 1, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Stage Experience Lead in Oakville, Canada. Lead sales floor teams, oversee client experience, and drive store performance at a leading beauty retailer.
Role & Responsibilities
- Oversee execution of Sephora's selling model across all assigned floor departments
- Manage timely response to client feedback and escalate client-related issues through appropriate channels
- Support and coordinate in-store promotional events to achieve store goals and meet client needs
- Provide performance coaching and feedback to direct reports, conducting regular development check-ins
- Train team members on Client Interactive Technology and new selling methodologies
- Demonstrate awareness of store sales performance and identify business opportunities within the department
Qualifications
- 1–3 years of experience in a similar supervisory or lead role at a comparable volume retail location
- Proven ability to identify, attract, and develop talented store leaders
- Strong track record of building high-performing teams focused on sales growth and client service excellence
- Clear understanding of retail operations, sales metrics, and business performance drivers
Skills
Experience
Minimum 1–3 years in a similar supervisory or lead role at a comparable volume store, or equivalent internal retail management experience.
Workplace
The successful candidate will be located in Oakville, Ontario, Canada, with easy access to Toronto.
Compensation
The base compensation for this position ranges from CAD 22.20 to CAD 26.10 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager - Client Experience», «Store Floor Lead», «Beauty Department Supervisor», «Client Experience Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.