Sephora Stage Experience Lead

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a dynamic and inclusive work environment, offering employees opportunities for growth and development within the beauty sector.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide exceptional client service.
3. Respond promptly to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in the management of in-store events to achieve store and client objectives.
6. Coach and provide feedback for performance improvement within the assigned area.
7. Participate in regular check-ins with direct reports to assess performance and development.
8. Demonstrate understanding of store sales performance and business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop high-performing teams.

Minimum of three years in a similar role at a high-volume store or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora Canada is committed to fostering an inclusive and innovative workplace culture, emphasizing transparency, efficiency, and support for employees. The company values diversity and is dedicated to providing reasonable accommodations for applicants with disabilities.