Sephora Stage Experience Lead
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Join Sephora in North York, Canada as a Stage Experience Lead. Oversee sales departments, ensure client service excellence, and drive store performance.
Overview
Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a dynamic and inclusive work environment, offering employees opportunities for growth and development within the beauty sector.
Role & Responsibilities
- Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
- Ensure team members execute Sephora’s selling model and provide exceptional client service.
- Respond promptly to client feedback and partner with management to address client-related issues.
- Support training in Client Interactive Technology for all sales staff.
- Assist in the management of in-store events to achieve store and client objectives.
- Coach and provide feedback for performance improvement within the assigned area.
- Participate in regular check-ins with direct reports to assess performance and development.
- Demonstrate understanding of store sales performance and business opportunities.
Qualifications
- One to three years of experience in a similar role or equivalent internal experience.
Skills
Experience
Minimum of three years in a similar role at a high-volume store or equivalent internal experience.
Workplace
The successful candidate will be located in North York, Ontario, Canada. 2 luxury roles are listed in North York on Cerulean. Across the Ontario region, Cerulean lists 84 open positions — 3 listed in the past two days. Cerulean currently advertises 212 open roles in Canada, including 3 added in the last 48 hours.
Compensation
Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential performance-based bonuses.
Benefits
Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.
Culture
Sephora Canada is committed to fostering an inclusive and innovative workplace culture, emphasizing transparency, efficiency, and support for employees. The company values diversity and is dedicated to providing reasonable accommodations for applicants with disabilities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.