Sephora Stage Experience Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20–23.55/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 10, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Stage Experience Lead at Sephora in Edmonton, Canada—full-time retail supervisory role managing sales departments.
Role & Responsibilities
- Oversee all sales floor departments within the assigned Sephora location, including Beauty, Skincare, Fragrance, and Haircare or a combination thereof
- Ensure all sales floor team members properly execute Sephora's selling model and deliver outstanding client service
- Support timely response to all client feedback per department and partner with direct manager to action client-related issues through the client service hotline or direct feedback channels
- Train and coach all team members on Client Interactive Technology and support its proper execution
- Support and manage in-store events to help the store achieve both business goals and client needs
- Monitor and coach team members on performance management situations within the assigned area; deliver timely feedback for improvement and conduct regular check-ins with direct reports
- Demonstrate strong understanding of store sales performance and identify business opportunities to drive entrepreneurial initiatives
Qualifications
- 1–3 years of experience in a similar role at a similar volume store or equivalent internal Sephora experience
- Proven ability to attract and identify talented store leaders who can train and develop team members to drive sales
- Excellent verbal and written communication skills with the ability to influence business partners at all levels in a clear and concise manner
- Demonstrated commitment to client-centric service and performance-driven culture
Skills
Experience
Minimum 1–3 years in a similar supervisory or assistant management role at a high-volume retail location, or equivalent internal experience within Sephora.
Education
Not specified; secondary education or equivalent is typically expected for this level.
Workplace
The successful candidate will be located in Edmonton, Alberta, Canada.
Compensation
The base compensation for this position ranges from CAD 20 to CAD 23.55 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager, Client Experience», «Beauty Operations Lead», «Sales Floor Supervisor», «Department Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.