Sephora Stage Experience Lead
- Location
- DartmouthNova ScotiaCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20.70–25.90/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Stage Experience Lead role in Dartmouth, NS—oversee sales floor departments, lead teams, and drive client service excellence at a full-time position.
Role & Responsibilities
- Oversee all sales floor departments within the assigned store location, ensuring proper execution of Sephora's selling model across Beauty, Skincare, Fragrance, and Haircare
- Ensure all team members provide outstanding client service and drive sales performance to achieve and exceed store objectives
- Support timely response to all client feedback per department and partner with direct manager to action client-related issues through feedback tools and direct client communication
- Train and coach team members in all Client Interactive Technology and support innovation initiatives across the sales floor
- Manage and support in-store events to achieve store goals and address client needs
- Conduct performance assessments and development coaching within the assigned store area, delivering timely feedback and participating in regular check-ins with direct reports
- Demonstrate strong understanding of store sales performance and identify business opportunities to drive entrepreneurial growth
Qualifications
- One to three years of experience in a similar leadership role at a similar-volume retail location or equivalent internal retail experience
- Excellent verbal and written communication skills with ability to influence business partners at all levels in a clear and concise manner
- Proven ability to attract, identify, and develop talented store leaders who can train and develop teams to drive sales and deliver client service
Skills
Experience
Minimum one to three years of experience in a similar leadership or supervisory role at a similar-volume retail store, or equivalent internal retail leadership experience within a comparable environment.
Workplace
This position is based in Dartmouth, Nova Scotia, Canada, within easy reach of Halifax.
Compensation
The base compensation for this position ranges from CAD 20.70 to CAD 25.90 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager, Client Experience», «Sales Floor Lead», «Department Lead», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.