Sephora Stage Experience Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20–23.55/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 15, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Stage Experience Lead at Sephora Calgary—full-time retail leadership role overseeing sales floor departments and team performance.
Role & Responsibilities
- Oversee all assigned sales floor departments within the Sephora store location, ensuring consistent execution of Sephora's selling model across Beauty, Skincare, Fragrance, and Haircare
- Ensure proper training and deployment of all sales cast in client-facing interactive technology and tools
- Manage timely response to client feedback within assigned departments and escalate client-related issues appropriately
- Lead in-store events and promotional activities to achieve store sales goals and enhance client experience
- Conduct regular performance assessments and coaching for direct reports; deliver timely feedback and track improvement initiatives
- Demonstrate strong understanding of store sales performance metrics and identify business opportunities for growth
- Support store management in driving client satisfaction and achieving company objectives
Qualifications
- One to three years' experience in a similar supervisory or lead role at a comparable-volume retail location
- Proven ability to attract, identify, and develop talented store leaders
- Strong track record of training and coaching retail cast to drive sales performance
- Demonstrated excellence in verbal and written communication skills
- Ability to influence business partners at all organizational levels clearly and concisely
Skills
Experience
Minimum three years' experience in a similar leadership role at a similar-volume retail store or equivalent internal retail experience at Sephora.
Education
High school diploma or equivalent; further retail management, hospitality, or business training is preferred but not required.
Workplace
This position is based in Calgary, Alberta, Canada.
Compensation
The base compensation for this position ranges from CAD 20 to CAD 23.55 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Lead», «Beauty Department Supervisor», «Client Experience Supervisor», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.