Sephora Stage Experience Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20–23.55/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 2, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora hiring Stage Experience Lead in Calgary, Canada – full-time supervisory retail role managing sales departments with CAD$20–23.55/hr.
Role & Responsibilities
- Oversee all assigned sales floor departments and ensure team members execute Sephora's selling model effectively
- Coordinate timely responses to client feedback and partner with management to address service-related issues
- Support training and deployment of Client Interactive Technology across the sales floor
- Manage in-store events and promotional activities to drive sales and meet client needs
- Monitor performance within assigned areas and provide coaching, feedback, and professional development to direct reports
- Conduct regular check-ins with team members and participate in performance management processes
- Analyze store sales performance and identify business opportunities to support revenue growth
Qualifications
- One to three years of experience in a similar supervisory or lead role at a comparable volume retail location
- Proven ability to recruit, train, and develop high-performing retail leaders
- Excellent verbal and written communication skills
- Demonstrated ability to influence and collaborate with business partners at multiple organizational levels
- Understanding of retail sales metrics and business performance indicators
Skills
Experience
Minimum three years of supervisory or lead experience in a similar retail environment or equivalent internal progression at a comparable volume store.
Workplace
This position is based in Calgary, Alberta, Canada.
Compensation
The base compensation for this position ranges from CAD 20 to CAD 23.55 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, robust learning and development initiatives for employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Experience Manager», «Floor Operations Lead», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.