Sephora Stage Experience and Services Manager
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Join Sephora in Edmonton, Canada as a Stage Experience and Services Manager. Lead a dynamic team in a vibrant beauty retail environment.
Overview
Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. Sephora Canada is celebrated for its dedication to delivering an unparalleled customer experience and fostering a vibrant beauty community. As an employer, Sephora values diversity, creativity, and the professional growth of its employees.
Role & Responsibilities
- Manage all aspects of the sales experience and services, classes, and events within the store.
- Develop and lead the Color, Skin, Fragrance, Cash wrap teams, Services Coordinators, Senior Artists, Senior Skincare Advisors, and Personal Beauty Advisors.
- Execute training for new hires and existing staff, including facilitating Sephora training sessions.
- Ensure timely response to client feedback and address client-related issues.
- Act as Director in Charge within the store, engaging with staff and clients.
- Communicate hiring needs and participate in the hiring process for team roles.
- Align store cast with store goals, opportunities, and trends.
- Demonstrate Sephora values including Passion for Client Service, Innovation, and Teamwork.
Qualifications
- Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.
- Exceptional leadership and influential skills.
- Proven ability to lead and build top-performing teams.
- Ability to attract and develop talented store leaders.
- Flexible availability during peak retail hours, including nights, weekends, and holidays.
Skills
Experience
Two to four years in a similar managerial role within a high-volume retail environment.
Workplace
The role is situated in Edmonton, Edmonton, Canada. There are currently 3 open positions in Edmonton on Cerulean. Across Canada, Cerulean lists 223 open roles — 15 of them newly added.
Compensation
The compensation ranges between CAD$54,800.00 - CAD$68,500.00, with potential performance-based bonuses.
Benefits
Competitive benefits program, employee discounts, gratis, exclusive brand events, and robust learning and development initiatives.
Culture
Sephora Canada fosters a culture of inclusivity, innovation, and excellence, encouraging employees to express their individuality and creativity. The workplace is dynamic and collaborative, with a strong emphasis on professional growth and customer satisfaction.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.