Sephora Skincare & Haircare Trainer

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Location
Employment Full-Time
Seniority Manager
Posted ✦ Today

Sephora seeks a Skincare & Haircare Trainer in Jeddah, Saudi Arabia to lead regional retail training, coaching and Sephora University delivery.

Overview

Sephora is a global beauty retailer renowned for its curated assortment of prestige brands and experiential retail environments. Operating within LVMH's Selective Distribution network, Sephora emphasizes product expertise, client service excellence and continuous learning through its internal Sephora University programs.

Role & Responsibilities

  • Conduct weekly in-store visits to coach, assess and follow up with store teams on skincare and haircare performance and client conversations.
  • Develop and deliver Sephora University Skincare and Haircare learning modules (in-class and digital) and ensure seamless execution across the region.
  • Design and manage the regional skincare & haircare training plan, calendar and budget, adapting global initiatives to KSA-specific needs.
  • Partner with Retail & Store Managers to align on development plans, provide feedback and track talent progression.
  • Lead talent development processes for the region and supervise the KSA Care Education Expert, providing training, observation and performance feedback.
  • Build and animate the KSA Skincare Community through monthly engagement, expert events and performance reviews.
  • Organize and support multi-brand education events, masterclasses and brand training logistics (attendee lists, digital content, testers).
  • Track learning outcomes and engagement via the Sephora Learning App and other measurement tools; report results to stakeholders.
  • Collaborate closely with OGCC Sephora University, Marketing/PR, HR and the Skincare & Haircare Offer team to align priorities and support cross-functional events.

Qualifications

  • Minimum 3 years' experience in a retail training role, preferably within beauty or prestige retail.
  • Advanced technical knowledge of skincare and haircare product categories, trends and professional tools.
  • Proven record of coaching, assessing and developing retail teams to improve selling performance.
  • Experienced in delivering both in-classroom and digital learning; familiarity with train-the-trainer methodologies.
  • Excellent communication, presentation and public-speaking skills.
  • Willingness and ability to travel regularly within KSA and regionally across the Middle East.
  • Collaborative, adaptable and able to work cross-functionally with marketing, HR and store leadership.

Skills

Sephora University Sephora Learning App Training delivery (in-class & digital) Coaching and in-store assessment Train-the-Trainer (TTT) Curriculum and training calendar management Event organization and coordination Stakeholder reporting and feedback communication

Experience

Minimum three years in a retail training or L&D role with demonstrable experience coaching store teams and delivering skincare and haircare education; experience supervising or mentoring other trainers is preferred.

Education

Bachelor’s degree or equivalent experience in business, marketing, cosmetology, adult education or a related discipline preferred; professional certifications in beauty or training are an advantage.

Workplace

The role is situated in Jeddah, Makkah Province, Saudi Arabia. There are currently 2 open positions in Jeddah on Cerulean. Across Saudi Arabia, Cerulean lists 31 open roles — 1 of them newly added.

Culture

Sephora fosters an inclusive, fast-paced environment where passion for beauty and client experience drives daily work. The brand prioritizes learning and empowerment through structured development programmes and collaborative communities, offering employees opportunities to innovate and grow within the wider LVMH network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.