Sephora Skincare Advisor
Join Sephora in Hangzhou as a Beauty Advisor, offering exceptional customer service and sales expertise. Full-time role in China.
Overview
Sephora, a subsidiary of the LVMH group, is a leading global beauty retailer renowned for its curated selection of prestigious brands and innovative products. As an employer, Sephora is committed to fostering a dynamic and inclusive environment that encourages creativity and professional growth.
Role & Responsibilities
- Provide exceptional customer service in line with Sephora's philosophy.
- Manage sales by adhering to company standards for appearance and uniform, offering consultations and product recommendations.
- Participate in and complete Sephora University training, as well as brand and regional training sessions to enhance product knowledge.
- Maintain product displays and ensure cleanliness of shelves and drawers in assigned areas.
- Process customer transactions following cash register procedures and standard operating protocols.
- Assist the store manager in maintaining inventory balance.
Qualifications
- Passion for the beauty industry and a willingness to embrace challenges.
- Excellent customer service awareness.
- Strong communication and stress management skills.
- Ability to work flexible shifts, with two days off per week and eight-hour workdays.
Skills
Experience
No specific experience required, but a passion for beauty and customer service is essential.
Workplace
This position is based in Hangzhou, Zhejiang, China, within easy reach of Shanghai. Cerulean lists 76 open roles in Hangzhou, including 1 posted recently. The broader Zhejiang area accounts for 117 active listings on Cerulean, 1 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Compensation
Competitive salary with various sales bonuses and a year-end double salary.
Benefits
Comprehensive product knowledge training, world-class retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave (10 days) and sick leave (6 days), competitive salary benefits, social insurance (five insurances and one fund), supplementary medical insurance, and annual health check-ups.
Culture
Sephora is celebrated for its vibrant and inclusive workplace culture, where diversity is embraced and creativity is nurtured. The brand is dedicated to empowering its employees through continuous learning and development opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.