Sephora Shop Manager
- Location
- RiyadhSaudi ArabiaSaudi Arabia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 13, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Shop Manager position in Riyadh, Saudi Arabia. Lead retail operations, drive sales, and create exceptional client experiences in prestige beauty.
Role & Responsibilities
- Create an addictive and engaging client experience whilst ensuring sales align with Sephora's DNA and strategic objectives
- Lead and support store team in demonstrating products and educating clients on skincare, makeup, fragrance, and other product categories
- Model exceptional grooming standards and brand image in accordance with Sephora guidelines
- Maximize client baskets using Sephora Attitude and advanced selling techniques to contribute to monthly store turnover
- Ensure achievement of store commercial and operational KPIs, with particular focus on service targets
- Apply Sephora policies and procedures across all store operations
- Support merchandising procedures including product displays, testers, pricing, animations, cash desk areas, stockroom management, and beauty hub tools
- Maintain store cleanliness, product restocking, and overall visual merchandising standards
- Contribute to audit compliance and continuous operational improvement
- Maintain product knowledge and professional skills through regular training, Sephora University courses, and the 360 e-learning digital platform
Qualifications
- Minimum 3 years of proven retail and sales experience
- Minimum 1–2 years in an in-store sales role
- Strong selling techniques and consultative sales approach
- Excellent communication and interpersonal skills
- Punctuality and reliability
- Demonstrated ability to work in a team environment
- Alignment with Sephora's values of authenticity, diversity, and inclusivity
Skills
Experience
Minimum 3 years of successful retail and in-store sales experience, with proven ability to drive commercial performance, lead client education, and maintain operational excellence in a fast-paced beauty retail environment.
Education
Secondary education or equivalent; beauty, cosmetics, or retail qualifications are advantageous but not mandatory.
Workplace
This position is based in Riyadh, Saudi Arabia.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Manager», «Beauty Retail Supervisor», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.