Sephora Services Manager, Stores
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Posted
- Jul 22, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Services Manager, Stores position at Sephora Canada in Edmonton. Manage beauty services, studio operations, and client experiences in a full-time role, CAD$54,800–$68,500 annually.
Role & Responsibilities
- Manage daily operations of the Beauty, Skincare, and Fragrance Studio, ensuring Beauty Studio Coordinators are adequately trained and equipped to manage the studio and drive services
- Oversee the online reservation system, publish Beauty Advisor availability and class schedules, and ensure efficient client check-in processes
- Plan and staff all in-store events and classes with the services team to maximize client learning and sales opportunities
- Manage the development and certification process for Beauty Advisors, providing continuous artistry skill elevation opportunities
- Conduct performance assessments and provide timely, constructive feedback to team members related to studio operations and direct reports
- Ensure Beauty Advisors leverage technology innovations within services to deliver elevated in-store client experiences
- Act as Manager on Duty within the store, engaging with both Beauty Advisors and clients on the sales floor
- Maintain appropriate staffing levels to support increased service demand while optimizing operational efficiency
Qualifications
- Two to four years' experience in a similar management role at a comparable high-volume retail store or equivalent internal experience
- Excellent verbal and written communication skills with the ability to influence and collaborate with business partners at all organizational levels
- Demonstrated ability to build and attract talented retail leaders capable of training, developing, and coaching store teams to drive sales and deliver outstanding client service
- Strong organizational and event management capabilities
- Proficiency with online reservation and scheduling systems
- Knowledge of beauty, skincare, and fragrance products and services
Skills
Experience
Two to four years in a similar management role at a high-volume retail store or equivalent internal experience at Sephora or a comparable beauty retailer.
Education
High school diploma or equivalent required; completion of formal beauty or retail management training programs preferred.
Workplace
The successful candidate will be located in Edmonton, Alberta, Canada.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Performance-based bonus opportunities, competitive benefits program, robust learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Services Manager», «Beauty Services Manager», «Store Operations Manager», «Client Services Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.