Sephora Services Lead, Stores
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22.20–26.10/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Kingston, ON: Services Lead for Stores – manage sales floor operations, lead Beauty Advisors, and drive store performance in a full-time role (CAD$22.20–$26.10/hr).
Role & Responsibilities
- Support all departments on the sales floor and ensure Beauty Advisors properly execute Sephora's selling model
- Monitor store sales performance and opportunities, aligning department-specific team members with established goals
- Maintain visual merchandising concepts and sales floor aesthetics to company standards; execute animations and updates as needed
- Act as Manager on Duty and engage with team members and clients on-stage on a regular basis
- Demonstrate strong understanding of store business performance; adjust staffing levels to meet client expectations
- Participate in the interviewing process for team member recruitment
- Demonstrate Sephora values including Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative
Qualifications
- One to three years' experience in a similar role at a similar-volume store or equivalent internal experience
- Proven ability to influence peers and provide constructive feedback
- Strong client service skills
- Effective time management and problem-solving abilities
- Understanding of retail sales performance metrics and business opportunities
Skills
Experience
One to three years' experience in a similar supervisory or lead role within a high-volume retail environment, or equivalent internal progression within Sephora. Demonstrated success managing beauty or cosmetics departments and leading teams to achieve sales targets.
Education
High school diploma or equivalent; post-secondary education in retail management, business, or related field is preferred.
Workplace
This position is based in Kingston, Ontario, Canada, within easy reach of Toronto.
Compensation
The base compensation for this position ranges from CAD 22.20 to CAD 26.10 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Lead - Stores», «Sales Floor Lead», «Store Services Supervisor», «Beauty Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.