Sephora Services Lead
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Join Sephora in Richmond Hill as a Services Lead. Oversee sales floor departments and ensure exceptional client service. Apply now!
Overview
Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate. Known for its innovative approach to beauty and retail, Sephora offers a dynamic and inclusive work environment where employees are encouraged to express their creativity and passion for client service.
Role & Responsibilities
- Support all departments on the sales floor, including Skincare, Sephora Collection, and Fragrance.
- Ensure team members execute Sephora’s selling model and provide outstanding client service.
- Monitor store’s sales performance and align team members with goals.
- Support visual merchandising to maintain company standards on the sales floor.
- Act as Manager on Duty, engaging with clients and staff.
- Demonstrate understanding of store’s sales performance and business opportunities.
- Participate in the interviewing process for the World team.
- Demonstrate Sephora values such as Passion for Client Service, Innovation, and Teamwork.
Qualifications
- One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- Proven ability to influence peers and provide feedback.
- Strong client service skills.
- Effective time management and problem-solving skills.
Experience
Minimum 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.
Workplace
This position is based in Richmond Hill, Ontario, Canada, within easy reach of Toronto. The broader Ontario area accounts for 95 active listings on Cerulean, 11 of which are new. In Canada as a whole, Cerulean currently features 237 open positions, with 23 posted this week.
Compensation
CAD$22.20 - CAD$26.10/hr
Benefits
Performance-based bonus opportunities, competitive benefits program, robust learning and development initiatives.
Culture
Sephora is renowned for its vibrant and inclusive culture, fostering an environment where innovation and creativity thrive. The brand values passion for client service, teamwork, and respect for all, making it a distinctive and rewarding place to work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.