Sephora Services Lead
Closed The candidacy window for this position at Sephora has closed.
While this position is no longer receiving submissions as of March 5, 2026, Sephora presents 568 alternative opportunities for your consideration.
Continue Your Search
We invite you to review more currently available roles:
Join Sephora in Langford, Canada as a Services Lead. Full-time position with competitive pay and benefits. Enhance client service and support sales teams.
Overview
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is renowned for its prestigious brands in the luxury goods sector. Sephora offers a unique retail experience with an unparalleled selection of beauty products and a commitment to providing exceptional customer service. As an employer, Sephora fosters an inclusive and dynamic work environment, encouraging innovation and professional growth.
Role & Responsibilities
- Support all departments on the sales floor to achieve and exceed company objectives.
- Ensure all Beauty Advisors execute Sephora’s selling model effectively.
- Maintain high standards of visual merchandising and execute updates as needed.
- Act as Manager on Duty, engaging with clients and staff to enhance customer experience.
- Demonstrate an understanding of sales performance and business opportunities.
- Adjust staffing levels to meet client expectations and support needs.
- Participate in the interviewing process and champion talent development.
- Promote employee engagement by demonstrating Sephora values.
Qualifications
- One to three years of experience in a similar role or equivalent internal experience.
- Proven ability to influence peers and provide constructive feedback.
- Demonstrated strong client service skills.
- Effective time management and problem-solving abilities.
Skills
Experience
Minimum of 3 years in a similar role within a comparable retail environment.
Workplace
The successful candidate will be located in Langford, Langford, Canada. Cerulean currently advertises 223 open roles in Canada, including 14 added in the last 48 hours.
Compensation
Compensation ranges between CAD$22.85 - CAD$28.55/hr, with potential performance-based bonuses.
Benefits
Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.
Culture
Sephora is committed to fostering a culture of inclusivity, innovation, and respect. The company values teamwork, initiative, and a passion for client service, promoting a work-life balance and respect for all employees.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.