Sephora Senior Manager, Strategic Expansion Operations
- Employment
- Contract
- Seniority
- Senior
- Department
- Executive & General Management
- Posted
- Sep 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Singapore seeks Senior Manager for strategic operations and growth programs on a one-year contract.
Role & Responsibilities
- Support planning, execution, and oversight of key strategic growth programs including digital commerce expansions, regional gift card initiatives, and new digital partnerships
- Develop and maintain comprehensive project plans, roadmaps, risk registers, and governance frameworks to ensure on-time delivery
- Drive cross-functional alignment across Commercial, eCommerce, Product, Tech, Finance, Legal, Operations, CRM, and Country teams
- Prepare compelling reports, dashboards, and executive updates communicating progress, challenges, and actionable insights to leadership
- Coordinate end-to-end operational planning for Sephora's entry into new digital commerce platforms and markets
- Support operational roadmap and execution strategy for SEA Gift Card business across digital, physical, and omnichannel channels
- Facilitate full lifecycle of regional digital partnerships from evaluation and negotiation through onboarding, launch, and performance tracking
- Contribute to omnichannel strategies integrating online and offline experiences, including Click & Collect adoption and retail customer digitalization initiatives
Qualifications
- Minimum 10 years of experience in program management, business operations, eCommerce, digital strategy, partnerships, or commercial execution
- Experience within beauty, retail, or eCommerce platforms preferred
- Strong understanding of eCommerce operations, digital customer journeys, and the South-East Asian digital ecosystem
- Proficiency in data analysis, financial modeling, and performance reporting
- Exceptional communication, negotiation, and stakeholder management capabilities
- Ability to influence cross-functional teams and senior leadership
- Proven experience working within South-East Asian markets and coordinating across diverse regional markets
Skills
Experience
Minimum 10 years of proven experience in program management, business operations, eCommerce, digital strategy, partnerships, or commercial execution within the beauty, retail, or eCommerce sectors. Demonstrated success coordinating complex initiatives across regional markets in South-East Asia is highly valued.
Workplace
This position is based in Singapore, Central, Singapore.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Strategic Operations Manager», «Regional Expansion Program Manager», «Strategic Growth Operations Lead», «Operations Director, Strategic Initiatives», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.