Sephora Senior Facilities Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Manage all maintenance activities at the assigned distribution center to maintain a safe, operationally sound building, equipment, resources, internal structure, and external grounds.
• Identify and work with local service providers, inspectors, and property asset managers to maintain the functional performance of the building and equipment.
• Develop, track, and maintain an end-to-end facilities asset preventive maintenance program.
• Lead a team of 15+ maintenance technicians and oversee a $2 million maintenance budget.
• Assess, repair, and document equipment and facility preventive maintenance, cleaning, and repair activities across assigned facilities and operations.
• Manage preventive and predictive maintenance for motorized material-handling equipment, conveyor belts, and building HVAC systems.
• Anticipate facility and equipment problems and develop action plans to prevent disruption to distribution center operations.
• Program robots, configure control systems, troubleshoot electrical and mechanical issues, and collaborate with engineers to optimize automation workflows.
• Track KPIs to assess automation system effectiveness and identify further optimization opportunities.
• Manage capital budget activities for facility-wide or departmental equipment upgrade projects as assigned.
• Maintain maintenance department parts stock to support efficient service.
• Maintain company, federal OSHA, and state-mandated standards for safety in maintenance and mechanical activities, sanitation, and housekeeping.
• Identify and partner with vendors and contractors on equipment installation, training, and acceptance, and construction, ensuring quality workmanship and compliance with specified criteria.
• Conduct OSHA and state-mandated training relating to maintenance and facility management requirements.
• Ensure maintenance technicians and sanitation vendor associates meet performance standards and comply with safety policies and regulations.
• Train and guide the maintenance team to support ongoing skills development and career progression.
• Follow company, state, and OSHA safety rules, policies, and regulations; maintain safe work practices, wear appropriate work attire, and report safety violations or potential violations to appropriate management personnel.
• Maintain a flexible schedule and work any designated shift and overtime as requested to meet business and operational needs.
• Provide high-quality internal and external customer service in accordance with company standards.
• Perform cross-functional operational duties as required as a member of the site leadership team.
• Demonstrate Sephora’s values: welcome all to the world of beauty; lead with passion and heart; imagine fearlessly and make it happen; grow together and win together; inspire, uplift, and celebrate.

Qualifications

• At least 7 years of progressive, demonstrated leadership experience in a maintenance function at a highly technical facility of 750,000 square feet or more.
• Required experience leading and coaching employee performance in a distribution center, including supervision of hourly and salaried employees.
• Experience in packaging automation, distribution processes, mechanical systems involving power transmission through gearboxes and belts, and understanding of control systems is a plus.
• Experience with goods-to-person picking and automated storage and retrieval systems, such as AutoStore, KNAPP, TGW, or SSI, is a plus.
• Experience with financial management, including approving invoices or purchase orders and budgeting and forecasting capital and operating expenses.
• Extensive mechanical and electrical knowledge and troubleshooting skills.
• CFM certification or progress toward CFM certification is a plus.
• Formal electrical/electronic, technician, or mechanical millwright training, and/or welding experience is a plus.

Skills

Experience

At least 7 years of progressive maintenance-function leadership experience in a highly technical facility of 750,000 square feet or more; distribution center employee-performance leadership and coaching experience, including supervising hourly and salaried employees, is required.

Compensation

The base compensation for this position ranges from USD 113,900 to USD 127,300 per annum.

Benefits

Eligible employees may receive bonuses. Benefits include medical, dental, and vision coverage; employer-paid disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a student debt retirement plan that can qualify student loan payments for the Sephora 401(k) match; paid time off, paid sick time, and protected leave; development programs, tuition reimbursement, and mentorship; a 30% discount on merchandise and services, free products or gratis, and flash sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; and volunteer and donation matching. Eligibility may depend on job classification and length of employment.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.