Sephora Senior Engineering Systems Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Provide network support to Sephora Logistics regarding system and software execution across the Sephora Logistics Network
• Develop, document, and implement roadmaps for logistics systems including WMS, WES, robotics software, and reporting tools
• Own System Administration and KPI reporting across the logistics network
• Assume project management responsibilities for all network logistics systems and software installations
• Optimize current software processes within distribution and order fulfillment centers through development and implementation of improved enhancements and system updates
• Develop solutions to operational issues and provide software-based recommendations to improve operations
• Develop cost-benefit analyses and financial models to support DC requirements, designs, and alternative system selections
• Act as primary logistics contact with IT to ensure Sprint roll-outs are documented, demonstrated, and implemented
• Hold network continuous improvement meetings with DC operations and IT to ensure alignment on process and system knowledge
• Develop and maintain labor standards and productivity monitoring across all DCs
• Ensure KPI reporting is maintained on daily, weekly, and monthly bases for network publishing
• Assist with capital improvement projects including automation, robotics software, and execution systems
• Analyze current operating plans to identify opportunities for operational process and workflow improvements
• Implement changes in operations to achieve cost reduction and service improvement targets
• Conduct operations forecasting for staffing, assets, and facility needs to ensure service commitments
• Identify training and re-training opportunities to improve operational efficiency and effectiveness
• Provide training to management for implementation of new procedures, processes, services, and technology
• Coordinate with process writers to create training documentation
• Demonstrate strong written and verbal communication skills
• Travel to other Distribution Centers to support initiatives (approximately 25% travel)

Qualifications

• 12+ years of industrial engineering experience with focus on systems and software
• Expertise in multi-variable work measurements and labor standards development
• Proven experience with process improvement and network optimization projects in distribution environments
• Prior experience implementing software systems in logistics environments, particularly warehouse management and warehouse execution systems
• Working knowledge of top-tier WMS/WES/WCS systems
• Hands-on experience with JDA/Blue Yonder, Manhattan, or equivalent warehouse management systems
• Comprehensive understanding of DC operational practices, procedures, and supply chain concepts
• Proven experience with WMS/WCS/WES data and system architecture
• Background working with Dotcom and Retail DC systems and operations
• Demonstrated ability to work collaboratively with IT, DC operations, and leadership at all organizational levels
• Track record of building effective relationships across functional teams

Skills

Experience

12+ years of industrial engineering experience in distribution environments with demonstrated expertise in systems and software implementation, labor standards development, and network optimization. Successful background implementing warehouse management, warehouse execution, and reporting systems in logistics operations. Proven track record collaborating with IT, operations management, and leadership to drive continuous improvement and operational excellence.

Workplace

Compensation

The base compensation for this position ranges from USD 130,985 to USD 146,395 per annum.

Benefits

Health insurance (medical, dental, vision), disability and life insurance (fully covered), 401(k) with 4% match, FSA and HSA programs, Student Debt Retirement plan, paid time off, sick paid time off, protected leave, 30% merchandise discount, access to free products and flash sale discounts on LVMH brands, development programs, tuition reimbursement, mentorship opportunities, free mental health coaching (24/7 access via Modern Health), financial coaching (24/7 access via Financial Finesse), volunteer and donation matching

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.