Sephora Senior Director, Marketing Data Science

About Sephora

Sephora is a global beauty retailer known for an expansive assortment of prestige cosmetics and an experiential retail model. Operating within the LVMH group, Sephora combines retail innovation, digital personalization, and an inclusive brand culture to create market-leading client experiences and career opportunities across merchandising, marketing, and technology.

Role & Responsibilities

• Define and establish Marketing Data Science as a strategic capability powering CRM, personalization, and marketing decisioning across the enterprise.
• Lead development and productionization of advanced predictive models (CLV, propensity, churn, 1:1 targeting) and own the machine learning roadmap for scalability and operational excellence.
• Manage and develop a high‑performing team (14 total; 4 direct reports, 10 indirect reports) including hiring, coaching, and career development.
• Partner with Technology and Machine Learning teams to integrate decisioning systems, ensure data quality, and align on execution of personalization capabilities.
• Drive a culture of experimentation using A/B testing and iterative optimization to translate analytics into commercial impact.
• Own marketing data foundation and governance efforts to ensure data transformation, quality, and enterprise alignment.
• Serve as the center of excellence for marketing analytics, delivering actionable insights that shape client engagement strategy and long‑term growth.
• Act as a strategic thought partner to senior leadership; influence cross‑functional stakeholders through clear storytelling and data fluency.

Qualifications

• 12+ years of progressive experience in marketing data science, analytics, or data architecture leadership roles.
• Proven experience building and scaling machine learning models for CRM and personalization use cases.
• Strong track record in lifecycle marketing analytics, segmentation, and customer lifetime value (CLV) modeling.
• Demonstrated ability to lead, inspire, and develop diverse, high‑performing teams and to influence senior leaders.
• Excellent written and verbal communication with strong storytelling skills; ability to translate technical outputs into business recommendations.
• Bachelor’s degree in Computer Science, Engineering, Analytics, or a related quantitative field (required).

Skills

Experience

Twelve or more years in marketing analytics/data science with demonstrated leadership of cross‑functional teams and hands‑on delivery of ML models for CRM, personalization, and lifecycle marketing. Experience managing ~14 people (mix of direct and indirect reports) and owning ML roadmaps at scale.

Education

Bachelor’s degree in Computer Science, Engineering, Analytics, or a related field.

Workplace

Compensation

The base compensation for this position ranges from USD 271,530 to USD 301,700 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (qualifies for 401k match); PTO, flexible work and protected leave; training and tuition reimbursement; 30% merchandise discount, product gratis opportunities and LVMH flash sale discounts; Modern Health mental health and financial coaching; volunteer and donation matching.

Culture

Sephora fosters an inclusive, diversity‑forward culture that emphasizes client centricity, innovation, and experimentation. As part of the LVMH family, the workplace prizes entrepreneurial thinking, cross‑disciplinary collaboration, and career development in a fast‑paced retail and digital environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.