Sephora Senior Beauty Advisor

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Lead and mentor a dynamic team of 20+ beauty advisors, fostering a high-performance culture and operational excellence
• Drive commercial performance and exceed Key Performance Indicators (KPIs) through targeted coaching and sales leadership
• Serve as the Client Experience Lead (CEL), overseeing client and team matters within a fast-paced environment and making critical store decisions
• Utilize and interpret reporting data to inform operational decisions, collaborating with the Store Manager and Assistant Store Manager
• Manage profit and loss, sales forecasting, people management and training, stock control, and visual merchandising
• Facilitate open and constructive communication within the team, providing impactful feedback and maintaining dialogue with the wider management team
• Work rotating shifts to support store needs, including late nights, weekends, and public holidays
• Embody Sephora's DNA of delivering a curated, innovative prestige beauty experience and serve as a role model and mentor

Qualifications

• Minimum 3 years of retail management experience
• Extensive experience managing profit and loss, sales forecasting, and people management
• Proven track record of exceeding sales targets and KPIs
• Experience with stock control and visual merchandising
• Proficiency in Microsoft Office Suite for data interpretation and daily reporting
• Deep passion for delivering exceptional client service and creating an experiential retail environment

Skills

Experience

Minimum 3 years of retail management experience, ideally including boutique management or assistant management positions in premium retail environments. Demonstrated expertise in leading teams, driving sales performance, and managing store operations is essential.

Education

Not specified in source material.

Workplace

Compensation

The base compensation for this position is AUD 33.37 per hour.

Benefits

Gifted products throughout the year and store discounts up to 45%; paid parental leave, birthday leave, and personal leave for full-time and part-time employees; 24/7 mental health well-being programs and life insurance; discounted gym memberships; structured succession planning and significant opportunities for personal development and career progression within ANZ; access to diverse opportunities across global LVMH brands; advanced online learning platform; fun social calendar; additional weekend and public holiday loading.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.