Sephora Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Aug 31, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales Supervisor role in São José dos Campos, Brazil. Manage customer service, team, and store operations.
Role & Responsibilities
- Manage direct customer service delivery and ensure alignment with Sephora brand standards and culture
- Oversee team performance, scheduling, and human resources functions for assigned department or section
- Drive sales performance and profitability while maintaining compliance with company policies and objectives
- Operate point-of-sale systems and process transactions as needed
- Assume Store Manager responsibilities during their absence or when delegated
- Provide product knowledge training and application guidance to customers and staff
- Maintain visual merchandising standards and adherence to dress code policies
- Foster a proactive, results-oriented team environment with consistent and reliable customer engagement
Qualifications
- Secondary education completed (equivalent to high school) or higher
- Desirable undergraduate degree or equivalent qualification
- Experience in retail management, services, or supervisory capacity preferred
- Demonstrated excellence in customer communication and service delivery
- Knowledge of beauty and cosmetics products preferred
- Foreign language proficiency desirable
Skills
Experience
Beginner to mid-level experience preferred; prior exposure to retail management, customer service supervision, or beauty retail environments is advantageous though not required.
Education
Secondary education completed (equivalent to high school); undergraduate degree in any discipline is desirable.
Workplace
The role is situated in São José dos Campos, São Paulo, Brazil — conveniently close to São Paulo.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Team Lead», «Customer Service Supervisor», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.