Sephora Sales Manager
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Sephora seeks a Sales Manager in Rouen, France — permanent full‑time role leading a beauty sales team (35h/week).
Overview
Sephora is a global beauty retailer renowned for its curated assortment of prestige cosmetics, skincare and fragrance, omnichannel retail expertise and innovative store experiences. As part of the LVMH group, the brand combines luxury positioning with fast-paced retail operations and a strong focus on client experience, product education and professional development.
Role & Responsibilities
- Lead a commercial axis (Perfume, Skincare, Makeup, Cash Desk or Operations), organising and planning the team’s daily activity to meet commercial and human-development objectives.
- Drive sales growth by activating merchandising, service and promotional levers in line with the store’s development plan.
- Coach, motivate and develop a team of Sales Advisors to achieve shared targets and deliver outstanding client experiences.
- Build and transmit in-depth product and service knowledge to the team to raise sell-through and client satisfaction.
- Monitor performance indicators, manage staffing and schedules, and propose operational improvements to optimise results.
Qualifications
- Proven first-line managerial experience in a customer-facing retail environment is required.
- Demonstrable commercial orientation with a track record of achieving sales targets.
- Strong interpersonal and coaching skills with the ability to engage and develop teams.
- Intellectual agility, proactivity and an ability to propose pragmatic solutions in a fast-changing environment.
Skills
Experience
A first successful managerial experience in a customer-service-driven retail environment, ideally within beauty, cosmetics or luxury retail.
Education
High school diploma or equivalent; post‑secondary studies in business, retail management or cosmetics/beauty are a plus.
Workplace
This position is based in Rouen, Normandy, France. The broader Normandy area accounts for 24 active listings on Cerulean, 2 of which are new. In France as a whole, Cerulean currently features 4.439 open positions, with 243 posted this week.
Benefits
Fixed salary plus attractive variable pay; health insurance (mutuelle); profit-sharing (participation) and incentive scheme (intéressement); other company benefits.
Culture
Sephora fosters a collaborative, inclusive culture where diversity and individual contribution are celebrated. The environment values continuous learning, leadership development and hands-on innovation in creating memorable client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Store Sales Supervisor», «Beauty Sales Lead», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.