Sephora Sales Manager

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Location
France
└Auvergne-Rhône-Alpes
└Lyon
Employment
Full-Time
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 29, 2026

About Sephora

Sephora is a leading global beauty retailer and experiential cosmetics destination, operating both physical stores and digital channels. As part of the LVMH group, the brand emphasizes product expertise, customer experience and omnichannel retailing while offering professional development opportunities for employees across merchandising, sales and store operations.

Sephora in Lyon seeks a Sales Manager (CDI 35h) to lead a product department, drive sales and develop an expert retail team.

Role & Responsibilities

  • Lead a defined product area (e.g., Fragrance, Skincare, Makeup, Cashiering, Operations) and own its commercial and human development plan.
  • Organize and plan the daily activity and staffing of the team to meet sales targets and operational needs.
  • Animate growth levers and set measurable objectives; monitor performance through KPIs and implement corrective actions.
  • Coach, train and develop Sales Advisors to deepen product and service knowledge and elevate client experiences.
  • Motivate the team around shared goals, foster collective success and ensure high levels of client satisfaction.
  • Collaborate with store management to align category initiatives with overall store strategy and customer service standards.

Qualifications

  • Minimum 3 years of successful managerial experience in a customer-service or retail environment.
  • Proven track record of achieving sales targets and driving team performance.
  • Strong leadership and coaching capabilities with the ability to develop talent.
  • Results-oriented, agile thinker with initiative and a solution-focused mindset.
  • Excellent interpersonal and communication skills; capacity to motivate diverse teams.

Skills

Team leadership and coaching Commercial planning and sales development Customer experience management Product knowledge development and training KPI monitoring and performance management Scheduling and resource planning

Experience

Minimum 3 years of successful managerial experience in a customer-focused retail environment, with proven ability to lead a sales team and deliver commercial results.

Education

High school diploma (or equivalent); tertiary education in retail, business or hospitality is preferred.

Workplace

The role is situated in Lyon, Auvergne-Rhône-Alpes, France.

Benefits

Attractive fixed and variable compensation; health insurance (mutuelle); profit-sharing and incentive schemes (participation & intéressement); other company benefits.

Culture

Sephora fosters an inclusive, diverse and collaborative culture where authenticity and team spirit are valued. The brand prioritizes personal development and leadership, offering resources and opportunities to learn, innovate and grow within the beauty retail sector.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Store Department Manager — Beauty», «Client Experience Manager», «Beauty Sales Leader», «Store Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.