Sephora Sales Manager
- Location
- EpagnyAuvergne-Rhône-AlpesFrance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Apr 29, 2026
About Sephora
Sephora is a leading global beauty retailer and a member of LVMH's selective retailing division. The brand is recognised for its curated assortment across fragrance, skincare and make-up and for delivering immersive, service-led boutique experiences. As an employer, Sephora emphasises product expertise, commercial rigour and internal development within a fast-paced retail environment.
Sephora Epagny is hiring a Sales Manager (CDI, 35h) to lead Perfume/Makeup/Skincare teams and drive commercial performance.
Role & Responsibilities
- Lead a commercial axis (Perfume, Skincare, Make‑up, Cash, or Operations) and own its P&L contribution within the store.
- Plan and organise the daily activity of the team, including staff scheduling and operational deployment to meet traffic and conversion objectives.
- Animate and deploy growth levers from the commercial and human development plan to achieve sales targets and KPI objectives.
- Coach, train and mentor Sales Advisors to deepen product knowledge, improve selling techniques and elevate client experience.
- Set, monitor and report on individual and team targets; analyse performance data and implement corrective actions.
- Ensure operational excellence across merchandising, stock management, point‑of‑sale and cash handling procedures.
- Recruit, conduct performance reviews and foster a collaborative, high‑performance culture aligned with brand standards.
Qualifications
- Proven first experience in a managerial role within a customer‑facing retail environment.
- Strong commercial orientation with a demonstrable track record of achieving sales targets.
- Excellent leadership and coaching capabilities; ability to motivate and develop multidisciplinary teams.
- Robust interpersonal and communication skills; comfortable delivering feedback and driving collective performance.
- Adaptive, proactive and solution‑oriented mindset suited to a fast‑moving retail context.
Skills
Experience
A first successful managerial experience in a customer‑centric retail environment is required; proven ability to meet commercial targets and to coach sales teams.
Education
Secondary education (Baccalauréat) required; diploma in business, retail or management preferred.
Workplace
The role is situated in Epagny, Auvergne-Rhône-Alpes, France — conveniently close to Annecy.
Benefits
Attractive fixed + variable remuneration; health insurance (mutuelle); profit‑sharing (participation) and incentive scheme (intéressement); other company benefits.
Culture
Sephora cultivates a dynamic, customer‑centric retail culture that prizes product knowledge, innovation and commercial ambition. As part of LVMH's selective retailing network, the brand promotes internal development, hands‑on training and a collaborative team ethos.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Boutique Sales Manager», «Store Operations Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.