Sephora Sales Manager

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Location
France
└Bourgogne-Franche-Comté
└Chalon-sur-Saône
Employment
Full-Time
Seniority
Manager
Posted
Apr 1, 2026

About Sephora

Sephora is a global prestige beauty retailer and a member of the LVMH group. The brand is known for its broad assortment of makeup, fragrance and skincare, omnichannel retailing and strong focus on client experience, product education and employee development within a high-energy retail environment.

Sephora seeks a Sales Manager in Chalon-sur-Saône, France — permanent full-time role leading a retail team (Perfume/Makeup/Skincare).

Role & Responsibilities

  • Lead one commercial axis (Perfume, Skincare, Makeup, Cashiering or Operations), owning P&L-related targets and daily performance for that area.
  • Organize and plan team activity, schedules and priorities to deliver the commercial and human development plan for the assigned perimeter.
  • Coach, develop and motivate a team of sales advisors to achieve sales targets and ensure consistent client service excellence.
  • Drive product and service knowledge across the team and cascade training to elevate sales performance and conversion.
  • Implement merchandising, stock and visual standards for the axis and contribute to store-wide commercial initiatives and campaigns.
  • Monitor KPIs, analyze results and propose corrective actions and growth levers to achieve objectives.

Qualifications

  • Proven first experience in a managerial role within a customer-service-oriented retail environment is required.
  • Strong commercial orientation with a demonstrable track record of meeting or exceeding sales targets.
  • Excellent interpersonal and coaching abilities, with the capacity to inspire and develop a diverse team.
  • High level of adaptability, proactivity and problem-solving in a fast-paced retail setting.
  • Fluent business French and professional communication skills (language requirement not explicitly stated in source).

Skills

Team leadership and people development Retail commercial management and KPI analysis Coaching, training and performance management Customer service excellence and clienteling Merchandising and in-store execution Scheduling and resource allocation Results orientation and initiative Strong verbal communication and interpersonal skills

Experience

A demonstrated first successful managerial experience in a retail or service environment focused on client satisfaction; comfortable leading small teams and driving commercial results.

Education

Secondary education with a vocational diploma in commerce/retail or equivalent; Bac+2 (e.g., BTS/DUT) in business or retail is a plus but not mandatory.

Workplace

The successful candidate will be located in Chalon-sur-Saône, Bourgogne-Franche-Comté, France, with easy access to Lyon.

Benefits

Attractive fixed plus variable salary; health insurance (mutuelle); participation and intéressement (profit-sharing/bonus); other company benefits.

Culture

Sephora fosters an inclusive, team-driven culture where diversity and authenticity are valued and professional development is supported. The brand encourages leadership through coaching, continuous learning and a passion for beauty and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Boutique Manager», «Store Team Leader», «Beauty Sales Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.