Sephora Sales Consultant (Store) - Mooca

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Location
São PauloSão PauloBrazil
Employment
Full-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 7, 2026

About Sephora

Sephora is a global leader in prestige beauty retail, operating a network of experiential stores and digital platforms. As part of the LVMH group, Sephora combines a fast-paced retail environment with strong brand partnerships, structured training and clear career pathways within a luxury goods ecosystem.

Sephora — Sales Consultant in São Paulo (Mooca). Join Sephora's Mooca store as a Sales Consultant delivering expert beauty advice and exceptional client service.

Role & Responsibilities

  • Greet and engage customers promptly, delivering a warm, professional and knowledgeable service.
  • Identify customer needs through consultative questioning and recommend products and services accordingly.
  • Demonstrate and apply beauty products on clients while communicating product benefits and usage.
  • Maintain comprehensive product knowledge and stay current with market and beauty trends.
  • Ensure the store’s presentation and merchandising comply with Sephora standards and promotional concepts.
  • Execute store operational procedures including stock control, loss-prevention programs and housekeeping standards.
  • Perform assigned cash register/POS duties when authorised and guarantee confidentiality of customer information.
  • Complete mandatory training modules via My Sephora Learning and support the onboarding of new consultants.
  • Proactively identify opportunities for store improvement and contribute constructively within the team.
  • Adhere to Sephora and LVMH code of conduct, dress code and health & safety requirements.

Qualifications

  • High school diploma or equivalent required; additional language skills desirable.
  • Previous retail experience preferred; experience in beauty/cosmetics is an advantage.
  • Excellent customer service, verbal communication and organizational skills.
  • Demonstrated ability to learn product knowledge and apply it in a consultative sales approach.
  • Availability and flexibility to work retail hours, including weekends and peak trading periods.
  • Professional presentation, reliable attendance and alignment with Sephora’s service standards and ethics.

Skills

Customer service Product knowledge (beauty, cosmetics, fragrances) Visual merchandising and store presentation Stock control and loss-prevention awareness Point-of-sale (POS) operation My Sephora Learning Teamwork and interpersonal communication Results orientation and proactive problem-solving

Experience

Entry-level position; prior experience in retail or the beauty sector is preferred but not mandatory. Demonstrated customer-facing experience is advantageous.

Education

High school diploma or equivalent; foreign language knowledge is desirable.

Workplace

The role is situated in São Paulo, São Paulo, Brazil.

Culture

Sephora fosters an energetic, customer-centric culture focused on product expertise, creativity and continuous learning. As part of LVMH, the workplace emphasizes diversity, professional development and a collaborative retail environment that rewards initiative.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Advisor», «Retail Sales Consultant», «Client Advisor — Beauty», «Makeup & Skincare Advisor», «Beauty Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.