Sephora Sales Consultant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- May 11, 2026
About Sephora
Sephora is a global leader in prestige cosmetics and fragrances, operating as part of the LVMH group. The brand is recognised for its innovative retail formats, broad portfolio of beauty brands and a strong emphasis on training and talent development within a fast‑paced luxury retail environment.
Sephora in São Paulo is hiring a Sales Consultant at Shopping Center Norte — full‑time role focused on beauty advice, customer service and store presentation.
Role & Responsibilities
- Greet and engage customers with enthusiasm, delivering personalised, expert beauty advice and product demonstrations.
- Identify customer needs through effective questioning and recommend products to meet those needs, including product application on clients.
- Maintain the store’s presentation standards, merchandising concepts and cleanliness in line with Sephora guidelines.
- Operate point‑of‑sale systems and assist with cashier functions when required.
- Participate in stock control, inventory quality checks and programmes to reduce shrinkage and losses.
- Follow all Sephora and LVMH policies and procedures, including store safety and confidentiality of information.
- Support in‑store events and promotions and monitor competitor activity.
- Complete mandatory training (My Sephora Learning), pursue additional learning and assist in onboarding new consultants.
- Contribute proactively to team performance, propose improvements and help maintain an organised, customer‑centric environment.
Qualifications
- High school diploma or equivalent.
- Previous retail experience preferred; prior experience in beauty/cosmetics is desirable.
- Strong customer service, communication and organisational skills.
- Ability to operate a point‑of‑sale system when authorised.
- Flexible availability to work retail hours and events; adherence to company dress code and conduct standards.
- Committed, proactive attitude with a focus on teamwork and results; willingness to learn.
Skills
Experience
Entry‑level role. Retail experience is desirable; prior experience in beauty or cosmetics is preferred but not mandatory.
Education
High school diploma or equivalent; knowledge of a foreign language is desirable.
Workplace
The successful candidate will be located in São Paulo, São Paulo, Brazil.
Culture
Sephora fosters an inclusive, fast‑paced retail culture centred on innovation, creativity and continuous learning. As part of LVMH, the brand emphasises professional development, hands‑on training and a collaborative environment where customer experience and product expertise are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Consultant», «Client Advisor», «Retail Sales Associate», «Makeup Advisor», «Beauty Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.