Sephora Sales Consultant

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Employment Full-Time
Seniority Entry-Level
Posted Oct 22, 2025

Join Sephora in São Paulo as a Sales Consultant, a role focused on customer service and product knowledge in the beauty industry, located at Shopping Iguatemi Faria Lima, Brazil.

Overview

Sephora, a prominent beauty retailer under the LVMH conglomerate, is renowned for its innovative approach to beauty and its commitment to diversity and inclusion. With a global presence spanning 35 markets and 3,000 stores, Sephora empowers its teams to inspire customers and celebrate individuality. As part of the LVMH family, Sephora benefits from a wide-reaching influence and a culture that values creativity and continuous learning.

Role & Responsibilities

  • Greet and enthusiastically assist all customers entering the store.
  • Provide friendly and specialized service to customers.
  • Identify customer needs through effective probing and suggest suitable products.
  • Convey product knowledge to customers.
  • Participate as a productive and motivated member of the store team.
  • Assist in identifying opportunities for store improvements and potential solutions.
  • Contribute to a pleasant and organized work environment.
  • Perform services as needed.
  • Stay informed about market trends.
  • Adhere to the LVMH code of ethics and conduct.
  • Maintain Sephora's product, service, and event display concepts at all times.
  • Ensure store cleanliness, maintenance, and organization standards.
  • Execute and comply with all Sephora policies and procedures.
  • Strive to be a reference in the assigned area.
  • Participate in stock control and quality assurance.
  • Complete all delegated tasks promptly and accurately.
  • Maintain store safety standards.
  • Monitor competitor activities.
  • Be aware of special store events.
  • Participate in programs to reduce merchandise loss.
  • Assist in reducing company expenses without compromising service and presentation standards.
  • Ensure confidentiality of information.
  • Complete all My Sephora Learning trainings.
  • Actively seek additional training when necessary.
  • Assist in training new consultants.

Qualifications

  • High school diploma or equivalent.
  • Desirable knowledge of a foreign language.

Skills

Customer service, communication, and organization. Logical reasoning. Committed and proactive profile. Customer focus. Teamwork. Work ethics and values aligned with Sephora. Results/action-oriented. Willingness to learn.

Experience

Desirable experience in retail and beauty sectors.

Education

High school diploma or equivalent.

Workplace

The successful candidate will be located in São Paulo, São Paulo, Brazil. 31 luxury roles are listed in São Paulo on Cerulean. Across the São Paulo region, Cerulean lists 34 open positions. Cerulean currently advertises 47 open roles in Brazil.

Benefits

Sephora offers a dynamic work environment with opportunities for personal and professional growth, supported by personalized career development plans. Employees are surrounded by talented leaders and teams, fostering a culture of learning and innovation.

Culture

Sephora prides itself on being an equal opportunity workplace, celebrating diversity and fostering an inclusive environment for all employees. The company encourages creativity and innovation, empowering employees to be their authentic selves and contribute to reimagining the future of beauty.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.