Sephora Sales Consultant
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Join Sephora in Ribeirão Preto, Brazil as a Sales Consultant. Engage with customers, provide expert beauty advice, and be part of the LVMH luxury retail group.
Overview
Sephora, a distinguished name in the luxury beauty retail sector, operates under the umbrella of the LVMH group, a world leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers an unparalleled range of products and services, fostering an environment where creativity and excellence thrive.
Role & Responsibilities
- Greet and enthusiastically assist all customers entering the store.
- Provide cordial and expert service to customers.
- Identify customer needs through effective questioning and suggest suitable products.
- Convey product knowledge to customers.
- Participate as a productive and motivated member of the store team.
- Assist in identifying opportunities for store improvements and propose solutions.
- Recognize and respect the contributions of others.
- Contribute to a pleasant and organized work environment.
- Perform services as required.
- Seek specialized knowledge in one's area of expertise.
- Stay abreast of market trends.
- Adhere to the LVMH group code of ethics and conduct.
- Maintain Sephora's product, service, and event presentation concepts at all times.
- Ensure store cleanliness, maintenance, and organization standards are met.
- Execute and comply with all Sephora policies and procedures.
- Strive to be a reference in the assigned area.
- Participate in stock control and quality assurance.
- Complete all delegated tasks promptly and accurately.
- Maintain store security standards.
- Monitor competitor activities.
- Be aware of special store events.
- Participate in programs to reduce merchandise loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Designated consultants should have knowledge of cashier functions.
- Ensure confidentiality of information.
- Complete all My Sephora Learning trainings.
- Actively seek additional training when necessary.
- Assist in training new consultants.
Qualifications
- High school diploma or equivalent.
- Desirable knowledge of a foreign language.
Skills
Experience
Desirable experience in retail and beauty sectors.
Education
High school diploma or equivalent.
Workplace
This position is based in Ribeirão Preto, Ribeirão Preto, Brazil. In Brazil as a whole, Cerulean currently features 52 open positions, with 7 posted this week.
Benefits
Comprehensive training programs and opportunities for career advancement within the LVMH group.
Culture
Sephora fosters a dynamic and inclusive workplace culture, emphasizing teamwork, innovation, and a commitment to excellence. As part of the LVMH group, employees are encouraged to uphold the highest standards of ethics and professionalism.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.