Sephora Sales Consultant
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Join Sephora in Porto Alegre, Brazil as a Sales Consultant. This full-time position offers a dynamic work environment within the LVMH Group, focusing on customer service and product expertise.
Overview
Sephora, a distinguished entity within the LVMH Group, is renowned for its expansive range of beauty products and exceptional customer service. As part of the world's leading luxury goods conglomerate, Sephora offers a dynamic work environment where innovation and excellence are at the forefront.
Role & Responsibilities
- Greet and enthusiastically assist all customers entering the store.
- Provide cordial and specialized customer service.
- Identify customer needs through effective probing and suggest suitable products.
- Convey product knowledge to customers.
- Participate as a productive and motivated team member.
- Assist in identifying opportunities for store improvements and propose solutions.
- Recognize and respect the contributions of others.
- Contribute to a pleasant and organized work environment.
- Perform services as required.
- Pursue specialized knowledge in the area of expertise.
- Stay informed about market trends.
- Adhere to the LVMH Group's code of ethics and conduct.
- Maintain Sephora's product, service, and event presentation standards.
- Ensure store cleanliness, maintenance, and organization.
- Execute and comply with all Sephora policies and procedures.
- Strive to be a reference in the assigned area.
- Participate in inventory control and quality assurance.
- Complete all delegated tasks promptly and accurately.
- Maintain store safety standards.
- Monitor competitor activities.
- Be aware of special store events.
- Participate in programs to reduce merchandise loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Designated consultants should be knowledgeable about cashier functions.
- Ensure confidentiality of information.
- Complete all My Sephora Learning trainings.
- Actively seek additional training when necessary.
- Assist in the training of new consultants.
Qualifications
- High school diploma or equivalent.
- Desirable knowledge of a foreign language.
Skills
Experience
Desirable experience in retail and beauty sectors.
Education
High school diploma or equivalent.
Workplace
This position is based in Porto Alegre, Porto Alegre, Brazil. In Brazil as a whole, Cerulean currently features 46 open positions.
Benefits
Employees benefit from a dynamic work environment with opportunities for professional development and growth within the LVMH Group.
Culture
Sephora fosters a collaborative and innovative workplace culture, emphasizing teamwork, customer focus, and continuous learning. The company values ethical conduct and aligns with the prestigious standards of the LVMH Group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.