Sephora Sales Consultant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jun 22, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks Sales Consultant in Campinas, Brazil for retail beauty advisory and customer service in luxury selective distribution.
Role & Responsibilities
- Greet and assist customers with enthusiasm while providing specialized, courteous service
- Identify customer needs through effective questioning and recommend products to address those needs
- Communicate detailed product knowledge to customers and provide advisory support
- Participate actively as a motivated and productive member of the store team
- Maintain store cleanliness, organization, and merchandising standards according to Sephora concepts and procedures
- Execute point-of-sale operations and handle cash functions when authorized
- Support inventory control and quality management activities
- Identify store improvement opportunities and propose solutions collaboratively
- Participate in loss prevention and shrinkage reduction programs
- Complete all assigned tasks with speed and accuracy
- Pursue specialized product knowledge and monitor market trends and competitor activity
- Complete My Sephora Learning training modules and support training of new consultants
- Ensure confidentiality of all customer and company information
- Adhere to LVMH Group ethics and conduct code and Sephora dress code standards
Qualifications
- High school diploma or equivalent
- Minimum 3 years of retail or customer service experience
- Demonstrated knowledge of or passion for the beauty industry
- Excellent verbal communication and interpersonal skills
- Logical reasoning and problem-solving ability
- Point-of-sale system proficiency or willingness to become proficient
- Ability to handle and apply beauty products safely and professionally
- Availability and schedule flexibility including retail hours
- Committed, proactive approach to work and customer service
- Team player with strong work ethic and alignment with Sephora values
Skills
Experience
Minimum 3 years of retail experience required; prior experience in the beauty or luxury retail sector is highly desirable. The candidate should demonstrate proven customer service excellence and ability to build client relationships through product consultation.
Education
High school diploma or equivalent qualification required. Knowledge of a foreign language is desirable.
Workplace
This position is based in Campinas, São Paulo, Brazil, within easy reach of São Paulo.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Sales Associate», «Customer Advisor», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.