Sephora Sales and Service Leader
- Location
- WhitehallPennsylvaniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 18, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Whitehall, PA—$24–$27.50/hr, full-time leadership role driving retail excellence.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Support team member onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Assist with daily operational tasks including inventory management, visual merchandising, and maintaining store standards
- Provide ongoing feedback and coaching to elevate individual and team performance
- Foster a culture of openness and inclusivity where all team members feel empowered and valued
- Maintain punctuality and consistent attendance while managing flexible retail scheduling
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills with demonstrated success driving revenue
- Excellent communication and interpersonal abilities
- Comfortable thriving in a fast-paced, dynamic retail environment
- Quick learner with ability to absorb and share product knowledge and training
- Physical ability to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of proven leadership experience in retail, hospitality, or service environments, with demonstrated success coaching and inspiring teams to achieve sales goals and deliver exceptional client service.
Workplace
The role is situated in Whitehall, Pennsylvania, USA — conveniently close to Allentown.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility); inclusion and belonging initiatives celebrating employee diversity and uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Leader», «Retail Leadership Associate», «Beauty Services Supervisor», «Client Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.