- Location
- 101 Jordan Creek Parkway (View map)West Des Moines, IA 50266USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Sales and Service Leader to drive store performance and inspire a high-performing team at its West Des Moines location. This full-time leadership role combines hands-on sales and client service expertise with team coaching, inventory management, and execution of daily operations across peak retail hours. The successful candidate will cultivate an inclusive, client-first environment while maintaining strong sales performance and upholding Sephora's brand standards.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and collaboration
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Support team development through ongoing feedback, coaching for growth, and continuous learning in service excellence and brand initiatives
- Manage daily operations including inventory management, visual merchandising, and maintenance of store standards
- Foster an inclusive, empowered workplace culture and promote teamwork across all team members
- Execute flexible scheduling and ensure peak retail coverage during nights, weekends, and holiday periods
Qualifications
- Minimum 2 years of demonstrated leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge and training materials
- Physical ability to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment with proven ability to coach and inspire teams to achieve sales goals.
Workplace
The successful candidate will be located in West Des Moines, Iowa, USA, with easy access to Des Moines.
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Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture and belonging initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Floor Leader», «Retail Operations Supervisor», «Client Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.