Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 24, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, full-time retail management position in Wauwatosa, WI. Lead teams and drive store performance.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals
- Coach and empower individual contributors through ongoing feedback and development
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Support team onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards compliance
- Promote a culture of openness and inclusivity where all team members feel valued and empowered
- Maintain Sephora standards and ensure a safe, welcoming shopping environment
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service
- Proven ability to coach and inspire teams toward sales and service goals
- Strong sales and client service skills with demonstrated success
- Excellent communication and interpersonal abilities
- Physical ability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 3 years of progressive leadership and retail experience, demonstrating success in team management, sales achievement, and service excellence in a fast-paced retail or hospitality environment.
Education
High school diploma or equivalent; retail management or beauty industry certification preferred.
Workplace
The role is situated in Wauwatosa, Wisconsin, USA — conveniently close to Milwaukee.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Team Manager», «Beauty Service Leader», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.