Sephora Sales and Service Leader

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Employment Full-time
Seniority Manager
Posted Feb 16, 2026

Join Sephora in Washington DC as a Sales and Service Leader. Lead a dynamic team in a full-time role with competitive pay and benefits.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. Employees are encouraged to grow and develop their careers within a supportive and collaborative atmosphere.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.

Skills

Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in Washington D.C., USA. There are currently 2 open positions in Washington D.C. on Cerulean, with 1 added recently. Across USA, Cerulean lists 2.211 open roles — 80 of them newly added.

Compensation

$28.00 - $36.00 per hour, depending on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora fosters a culture of openness and inclusivity, where diversity is celebrated and every employee is empowered to contribute to the company's success. The work environment is dynamic and supportive, encouraging personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.