Sephora Sales and Service Leader

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Location
VistaCaliforniaUSA
Employment
Full-Time
Seniority
Manager
Compensation
$26–29.90/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
May 5, 2026

About %s

Sephora is a leading global beauty retailer known for its wide assortment of cosmetics, skincare and fragrance brands and immersive in-store experiences. Operated within LVMH's selective distribution portfolio, Sephora combines product expertise, innovation and a client-first retail model to set industry standards for beauty discovery and service.

Sephora Vista, CA — Sales and Service Leader (full-time). Lead retail teams and drive sales; $26.00–$29.90/hr. Apply to join Sephora's Vista store.

Role & Responsibilities

  • Lead by example on the sales floor, delivering exceptional client service and modelling brand standards.
  • Coach, mentor and develop team members to improve product knowledge, service techniques and sales performance.
  • Drive store sales and KPIs through personalized client engagement, expert recommendations and effective conversion strategies.
  • Oversee daily store operations including inventory tasks, visual merchandising, stock replenishment and adherence to loss-prevention procedures.
  • Support onboarding and continuous learning initiatives, ensuring team completion of training modules and loyalty program education.
  • Manage staffing and scheduling to meet business demands, ensuring reliable coverage during peak periods (nights, weekends, holidays).
  • Foster an inclusive, collaborative culture that prioritizes client experience and employee wellbeing.
  • Enforce company policies and safety standards to maintain a secure and welcoming shopping environment.

Qualifications

  • Minimum 3 years of leadership experience in retail, hospitality, or a customer-focused service environment.
  • Proven track record of coaching teams to meet sales targets and deliver elevated client experiences.
  • Strong sales acumen with demonstrated ability to drive KPIs and conversion.
  • Excellent verbal communication and interpersonal skills; comfortable delivering feedback and performance coaching.
  • Flexible availability for retail peak hours, reliable attendance and punctuality.
  • Physically able to lift and carry up to 50 pounds.

Skills

Client engagement Coaching and development Visual merchandising Inventory management Product knowledge (cosmetics/beauty) Loyalty program operations Performance management Excellent communication

Experience

Minimum three years of progressive leadership experience in retail, hospitality, or a service environment with demonstrable results in team coaching and sales performance.

Education

High school diploma or equivalent required; post-secondary study in business, retail management or a related field preferred.

Workplace

The successful candidate will be located in Vista, California, USA, with easy access to San Diego.

Compensation

The base compensation for this position ranges from USD 26 to USD 29.90 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, creativity-forward workplace where product expertise and client obsession meet opportunities for professional growth. The environment is fast-paced and collaborative, emphasizing continuous learning, diversity and visible career pathways within a global beauty network.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Client Experience Leader», «Sales Floor Supervisor», «Beauty Advisor Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.