Sephora Sales and Service Leader
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Sephora in Tulsa seeks a Sales and Service Leader (Full-time) to lead the team, drive sales and deliver exceptional client experiences. $24–$31/hr.
Overview
Sephora is a leading global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance. The brand operates globally and is part of the LVMH group, offering dynamic retail environments and a strong focus on innovation, client experience and talent development.
Role & Responsibilities
- Lead by example to inspire and motivate the in-store team, ensuring high standards of client service and brand representation.
- Coach, develop and provide ongoing feedback to team members to elevate sales performance and product expertise.
- Drive store performance through proactive client engagement, personalized recommendations and demonstrating expert product knowledge.
- Manage daily store operations including inventory handling, visual merchandising and maintaining store standards.
- Support onboarding and continuous learning initiatives including service excellence, loyalty program execution and brand training.
- Promote an inclusive, collaborative team culture and uphold company policies to ensure a safe, enjoyable shopping experience.
- Maintain flexible availability and reliable attendance to cover peak retail hours, including nights, weekends and holidays.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality or a service environment.
- Proven ability to coach and motivate teams to achieve sales and service goals.
- Demonstrated sales acumen and strong client-service orientation.
- Excellent verbal communication and interpersonal skills.
- Comfortable working in a fast-paced, dynamic retail environment and quick to learn product information.
- Ability to meet physical demands of the role, including lifting and carrying up to 50 pounds.
- Availability to work 30–40 hours per week and during peak retail periods (nights, weekends, holidays).
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality or service setting with a track record of coaching teams and achieving sales targets.
Education
High school diploma or equivalent; some college coursework or retail management training preferred.
Workplace
The successful candidate will be located in Tulsa, Oklahoma, USA. 4 luxury roles are listed in Tulsa on Cerulean, 1 posted in the last 48 hours. Cerulean currently advertises 3.486 open roles in USA, including 218 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 24 to USD 31 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates a fast-paced, inclusive retail culture that values diversity, continuous learning and mentorship. The environment emphasizes high-performance client service and career development within a globally recognized beauty brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Supervisor», «Retail Sales Supervisor», «Beauty Team Leader», «Service & Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.