Sephora Sales and Service Leader
- Location
- TorranceCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32.20/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 1, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, Torrance, CA. Full-time retail leadership role driving store performance and team excellence, $28–$32.20/hr.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals
- Coach and empower team members through ongoing feedback and development to elevate performance
- Drive store success through strong client engagement, expert product knowledge, and personalized recommendations
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, and product expertise
- Assist with inventory management, visual merchandising, and maintaining Sephora brand standards
- Execute daily operational tasks while maintaining store cleanliness and organization
- Foster an inclusive, empowering workplace culture where all team members feel valued
- Uphold company policies and create a safe, enjoyable shopping experience for clients
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environments
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills with ability to build lasting relationships
- Excellent communication and interpersonal abilities
- Physically able to lift and carry up to 50 pounds
- Comfortable working in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge and training
Skills
Experience
Minimum 3 years of retail, hospitality, or service industry experience, with at least 2 years in a leadership or supervisory capacity. Demonstrated success in coaching teams, driving sales, and maintaining high service standards.
Education
High school diploma or equivalent; additional retail management certification or training preferred.
Workplace
This position is based in Torrance, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 28 to USD 32.20 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Team Supervisor», «Client Experience Leader», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.