Sephora Sales and Service Leader

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Location
TorranceCaliforniaUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$28–34.30/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 8, 2026

About Sephora

Sephora is a leading global beauty retailer and part of the LVMH group, recognised for its curated assortment of prestige cosmetics, fragrance, and skincare. The brand operates a dense network of experiential retail stores and an advanced omnichannel platform, and is known for a client-centric service model and investment in employee learning and diversity.

Sephora — Sales and Service Leader (Full-time) in Torrance, CA. Lead store teams, drive sales, and deliver exceptional client experiences. $28–$34.30/hr.

Role & Responsibilities

  • Lead and inspire store team members by modelling exceptional client service and delivering coaching that improves individual and team performance.
  • Drive sales performance through proactive client engagement, product recommendations, and mastery of brand and product knowledge.
  • Coach for growth: provide ongoing feedback, formal and informal coaching, and support onboarding and development plans.
  • Execute daily store operations including inventory control, store standards, visual merchandising, and loss-prevention practices.
  • Support loyalty program enrollment and activation, ensuring personalised client experiences and follow-through on clienteling activities.
  • Promote an inclusive, collaborative workplace culture and uphold company policies to ensure a safe, welcoming shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or a client-facing service environment; 3+ years preferred.
  • Proven track record of coaching teams to achieve sales and service targets.
  • Exceptional interpersonal and verbal communication skills with a client-first mindset.
  • Ability to work a flexible retail schedule including nights, weekends and holidays; reliable punctuality and attendance.
  • Physically able to lift and carry up to 50 pounds and perform standard retail tasks for a full shift.

Skills

Client engagement and personalised selling Coaching and team development Product knowledge and beauty consultation Visual merchandising and store standards Inventory management and loss prevention Loyalty program execution Strong verbal communication

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment; 3+ years preferred. Demonstrated ability to coach teams, drive sales, and manage day-to-day store operations.

Workplace

This position is based in Torrance, California, USA, within easy reach of Los Angeles.

Compensation

The base compensation for this position ranges from USD 28 to USD 34.30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora emphasises an inclusive, diversity-forward culture where continuous learning and client obsession are central. The environment is fast-paced and collaborative, rewarding coaching excellence and a passion for beauty retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Lead», «Retail Sales Supervisor», «Client Experience Supervisor», «Store Sales Leader», «Service & Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.