Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$26–29.90/hour
Posted
Jun 4, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Sales and Service Leader (Full-Time) in Thousand Oaks, CA. Lead retail teams, drive sales, and inspire exceptional client service. $26–$29.90/hr.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • Coach and empower team members through ongoing feedback and development
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
  • Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
  • Assist with inventory management, visual merchandising, and maintaining store standards
  • Foster an inclusive workplace culture where all team members feel empowered and valued
  • Execute daily store operations and uphold Sephora company policies
  • Ensure a safe and enjoyable shopping experience for clients

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve sales goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Ability to thrive in a fast-paced and dynamic environment
  • Physically capable of lifting and carrying up to 50 pounds

Skills

Team leadership and coaching Sales management Client service Product knowledge Inventory management Visual merchandising Training and development Fast-paced retail operations

Experience

Minimum 2 years of leadership experience in retail, hospitality, or service environments, with demonstrated ability to coach and inspire teams to achieve sales and performance goals.

Workplace

The role is situated in Thousand Oaks, California, USA — conveniently close to Los Angeles.

Compensation

The base compensation for this position ranges from USD 26 to USD 29.90 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; Inclusion and belonging initiatives promoting workplace diversity and respect.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Leader», «Beauty Retail Supervisor», «Store Leadership Associate», «Sales Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Thousand Oaks, USA

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