Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$26–29.90/hour
Posted
Aug 24, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sales and Service Leader position at Sephora in Temecula, California. $26–$29.90/hr, full-time hourly role leading team and client experiences.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • Coach and empower team members through ongoing feedback and development to elevate performance
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • Assist with inventory management, visual merchandising, and maintaining store standards
  • Promote a culture of openness and inclusivity where all team members feel empowered
  • Execute daily operational tasks and uphold Sephora company policies
  • Ensure a safe and enjoyable shopping experience for all clients

Qualifications

  • Minimum 2 years of proven leadership experience in a retail, hospitality, or service environment
  • Demonstrated ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced, dynamic retail environment
  • Quick learner with capacity to absorb and share product knowledge and training
  • Physically able to lift and carry up to 50 pounds

Skills

Team coaching and mentoring Sales leadership Client service excellence Product knowledge and training Inventory management Visual merchandising Performance management Communication skills

Experience

Minimum 3 years of progressive retail or hospitality leadership experience, with proven success in coaching team members, driving sales performance, and delivering exceptional client service in a fast-paced environment.

Education

High school diploma or equivalent required; additional retail management or customer service training preferred.

Workplace

This position is based in Temecula, California, USA, within easy reach of San Diego.

Compensation

The base compensation for this position ranges from USD 26 to USD 29.90 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-dependent); inclusion and belonging initiatives; employee wellness programs.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Leadership Associate», «Beauty Sales Supervisor», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Temecula, USA

Continue to the application.