Sephora Sales and Service Leader
- Location
- StocktonCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–29.90/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 3, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, full-time retail leadership role in Stockton, CA. $26–$29.90/hr, team coaching & operations.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Support team onboarding and continuous professional development in service excellence, loyalty programs, and brand initiatives
- Manage daily operations including inventory management, visual merchandising, and maintenance of store standards
- Foster an inclusive and collaborative workplace culture where all team members feel empowered and valued
- Uphold Sephora policies and standards to ensure a safe, welcoming shopping experience
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service capabilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Physical capability to lift and carry up to 50 pounds
Skills
Experience
Minimum 3 years of retail, hospitality, or service environment experience with at least 2 years in a leadership capacity. Demonstrated success in team coaching, sales achievement, and client engagement.
Education
High school diploma or equivalent required; additional retail management certification or beauty industry training preferred.
Workplace
This position is based in Stockton, California, USA, within easy reach of Sacramento.
Compensation
The base compensation for this position ranges from USD 26 to USD 29.90 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture and belonging initiative.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Service Leader», «Client Experience Lead», «Retail Operations Leader», «Sales Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.