Sephora Sales and Service Leader
- Location
- Spokane ValleyWashingtonUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sales and Service Leader at Sephora in Spokane Valley, WA — Full-time hourly role ($24–$27.50/hr) leading retail teams and driving store performance.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales targets
- Coach and empower team members through ongoing feedback and performance development
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standard maintenance
- Foster an inclusive, collaborative team culture where all employees feel empowered and valued
- Maintain Sephora policies and standards to ensure a safe and enjoyable shopping experience
- Manage flexible scheduling while meeting required weekly shift minimums and availability during peak retail operations
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced and dynamic retail environment
- Quick learner with capacity to absorb and share product knowledge
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with demonstrated ability to coach and inspire teams to achieve sales goals and deliver exceptional client experiences.
Workplace
This position is based in Spokane Valley, Washington, USA, within easy reach of Spokane.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits available based on eligibility; Inclusion and belonging initiatives; Equal opportunity employer with accommodations for applicants with disabilities.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Team Lead», «Retail Operations Lead», «Client Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.