Sephora Sales and Service Leader

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of April 26, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
SparksNevadaUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 26, 2026

About Sephora

Sephora is a global prestige beauty retailer known for an expansive assortment of cosmetics, skincare, fragrance and beauty tools. Operating both digitally and through an international network of stores, Sephora emphasizes experiential retail, product discovery, and education. The brand is part of the LVMH group and benefits from the resources and luxury-market positioning of the parent company.

Sephora — Sales and Service Leader in Sparks, NV. Full-time retail leadership role driving sales, coaching teams, and delivering exceptional client service.

Role & Responsibilities

  • Lead by example to inspire and motivate store staff, fostering a high-performing, client-focused team.
  • Coach, develop and provide ongoing feedback to team members to improve service, product knowledge and sales performance.
  • Drive store sales through proactive client engagement, personalized recommendations and loyalty program activation.
  • Manage daily store operations including inventory tasks, visual merchandising standards and loss-prevention protocols.
  • Support onboarding and continuous learning initiatives to ensure consistent service excellence and brand compliance.
  • Maintain scheduling reliability; ensure coverage during peak retail hours including nights, weekends and holidays.
  • Promote an inclusive, collaborative culture and uphold Sephora policies to deliver a safe and welcoming shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a client-facing service environment (3 years preferred).
  • Proven ability to coach and inspire teams to reach sales and service targets.
  • Strong sales acumen with demonstrated client engagement and consultative selling skills.
  • Excellent verbal communication and interpersonal skills.
  • Comfortable working in a fast-paced, dynamic retail environment and learning product expertise quickly.
  • Physically able to lift and carry up to 50 pounds.
  • Flexible availability to work required weekly shifts including nights, weekends and holidays.

Skills

Team coaching and performance management Client engagement and consultative selling Product knowledge development and training Visual merchandising and store standards execution Inventory handling and basic loss-prevention practices Excellent communication and interpersonal skills

Experience

Minimum 2 years of supervisory or leadership experience in retail, hospitality or a customer-service environment; 3 years preferred. Demonstrable track record of coaching teams to meet sales and service objectives.

Education

High school diploma or equivalent required; post-secondary coursework in retail management, hospitality, or related fields preferred.

Workplace

This position is based in Sparks, Nevada, USA, within easy reach of Reno.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora fosters an inclusive, beauty-forward workplace that prioritizes learning, diversity and client experience. The environment is fast-paced and collaborative, with emphasis on coaching, professional growth and celebrating individual creativity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Sales Supervisor», «Client Services Supervisor», «Beauty Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.